Privacy Policy
Information We Collect
We may collect the following types of personal information when you interact with our store:
Name, shipping address, billing address, email address, and phone number
Payment details (processed securely by our payment partners)
Purchase history and order information
IP address and device/browser information
Behavior on our site (pages viewed, links clicked, etc.)
How We Use Your Information
We use your personal data to:
Process and ship your orders
Communicate with you about your order status
Provide customer support
Improve our website and services
Send marketing updates (only if you opt in)
SMS Marketing & Messaging
If you opt in to receive SMS messages from us:
You may receive order notifications, abandoned cart reminders, promotional texts, and customer service messages.
Message and data rates may apply. Frequency varies.
You can opt out at any time by replying STOP or contacting us at hi@moupity.com.
We do not share opt-in data or consent for SMS messaging with any third parties except our messaging partners.
Cookies
We use cookies to:
Remember your preferences
Improve site performance
Track cart activity and abandoned checkouts for reminders via SMS/email
You can disable cookies in your browser, but it may affect your experience.
Third-Party Services
We use trusted third-party services (like Shopify, USPS, and Postscript) to operate our business. These providers may access certain information as needed to perform their functions, but they may not use it for other purposes.
Data Security
We take appropriate measures to protect your information. However, no method of transmission over the internet is 100% secure. Use our site at your own discretion.
Your Rights
You may request access to or correction of your data by emailing us at hi@moupity.com. You may also request deletion, subject to any legal obligations we may have.
Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from anyone under this age.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the site indicates your acceptance.
Contact Us
If you have any questions or concerns about our privacy practices, contact us at:
hi@moupity.com